Here to chat: NEDIC's COVID-19 update



date published

March 19, 2020, 1:49 p.m.



Read our COVID-19 + ED FAQs

We want to acknowledge that things are hard right now. These are uncertain times, and the situation is changing rapidly. There are challenges that might be unique to or more difficult for folks living with ED than the rest of the population. It isn’t easy to follow a routine or a meal plan when there is so much disruption. It is really stressful to see photos of empty grocery shelves, or to go shopping and find that your staples or safe foods are unavailable. Having more or different foods than usual on hand can feel stressful. 

It is natural and understandable to feel overwhelmed, stressed, or upset. Try to develop new routines where you can, and offer yourself gentleness when that doesn’t work out. This could be a time to practice or develop new coping tools. Reach out (virtually – using Skype, FaceTime, Zoom, etc) to your communities and loved ones. Take up a new hobby, or devote time to the hobbies you’ve set aside over the years. Colour, read books, take baths, listen to music, watch films, light candles, and take solace in things that you enjoy. Take care of yourself and, if you have the capacity to do so, others who are more vulnerable than you. Take breaks from the news, and try to do something offline for a few minutes before you go to bed. Practice social distancing.

Trying your “best” might look different from day to day. Grant yourself and those around you as much care and compassion as you can. Forgive yourself for the bad days, and remember that one bad day is just that – one bad day – not an inevitable downward spiral. Recovery has ups and downs. They might be different now than they were last year. Even though the news feels all-encompassing, there is still a future to build towards. 


We are still open. Most NEDIC staff are working remotely, and you can still connect with the helpline in a variety of ways. 

You can email us at or chat online at from 9am to 9pm Monday through Thursday and 9am to 5pm Friday. 

The helpline (416-340-4156 or toll-free 1-866-NEDIC-20) is open Monday through Thursday from 11am to 7pm and Friday from 11am to 5pm. All times EST. 

We strongly encourage you to connect with us via instant chat or email. 

We are still here to offer information, referrals, resources, and support. We recognise that this is a challenging time and that reaching out for support is of vital importance. We also want to note that referrals might look different for a while. Some providers have been able to move services online, but many in-person services are closed for now. Support might just mean an ear to listen while you vent, or someone to help you through a particularly tough moment. We’re here to chat, to listen, and to help. 


Our good friends at BEAT in the UK have put together this resource regarding coronavirus for folks living with eating disorders and their caregivers. 

Here are some resources that may be helpful. None of these are paid partnerships of any kind. We’ll be continually updating this list. 

Upcoming Virtual Events: 

March 20: Eating Disorder Recovery In Uncertain Times Online Panel with Nalgona Positivity Pride:

March 30: Working it Out: Exercise and Recovery with EDNS and Andrea LaMarre, PhD

March 31: FREE 75 mins webinar on emotional de-escalation with Sue Huff:

Online Groups & Programming

Body Brave

Eating Disorders Support Network of Alberta

Eating Disorders Nova Scotia

Looking Glass BC

Other Helplines

Crisis Services Canada

Kids Help Phone 

Distress Centres 



Bounce Back Online from the CMHA

Photo by Ron Smith on Unsplash

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