Hours: 

Phone, live chat, and e-mail services are available:

• 9am – 9pm from Monday to Thursday
• 9am – 5pm on Friday
• 12pm – 5pm on Saturday and Sunday

Note: all times EST.  

Helpline: 

Toll-free:  1-866-NEDIC-20 

Toronto: 416-340-4156 

Live chat: 

On a computer? Start a chat by clicking the orange 'Let's Chat' button in the bottom right corner of any page at nedic.ca.

On your phone or tablet device? Start a chat by clicking the purple 'Chat With Us' button at the bottom of any page at nedic.ca. Watch this video to learn how to start a chat. 

Email: 

nedic@uhn.ca

Unsure what to expect from contacting us by phone or live chat? Take a look at this blog post about what the helpline can do for you, and this blog post about Aspen's experience with our chat line. 

If you find that you need something more or something different, we're always happy to help on live chat or the helpline. Living with an eating disorder or supporting a loved one who's living with an eating disorder is hard, but you aren't alone.

Looking for informational resources?

• Visit Resources to access NEDIC's library of downloadable materials
• Check out our new resource, co-created with members of the Black, Indigenous, and People of Colour communities, Let's Talk About Disordered Eating Disorders and Disordered Eating in Racialized Communities
• Sign up to receive the free electronic version of the Bulletin, published 5 times annually
• Read the latest NEDIC Blog and see the submission guidelines
• Read the Canadian Eating Disorders Strategy: 2019-2029 / Stratégie canadienne en matière de troubles de l’alimentation : 2019 à 2029
• Access our body image and self-esteem curriculum for students in grades 4 through 8, Beyond Images / Au-delà de l'image