You can chat with JEM® to learn more about eating disorders and find resources from NEDIC. JEM® works best when you click the buttons or type a response which generally aligns with one of the responses in the chat.
Please click the light blue chat bubble in the bottom right corner to start chatting with JEM®. Your conversation with JEM® is not monitored. If you are experiencing distress, support is available through the national Suicide Crisis Helpline, which can be reached by phone or text at 9-8-8. JEM® on this webpage is for Canada-based users only.
JEM® chatbot was originally developed at Monash University and is now owned and managed by Professor Gemma Sharp. It was co-designed with people with a lived experience. JEM® is “rule-based”. This means that all of JEM® chatbot’s conversations have been pre-programed by the research team. The chatbot cannot come up with its own responses.
You’re always welcome to reach out to the helpline if you can't find what you're looking for!
It is possible that some participants may find the educational content sensitive and could potentially experience some psychological discomfort. Potentially sensitive topics have been highlighted with a content warning prior to displaying the content.
JEM® is intended to be low-barrier, and can be accessed on a personal computer without creating an account or logging in in any way. If the computer a person is using is not private, or someone views them using JEM®, the individual may feel uncomfortable that someone has viewed them reading educational material about eating disorders and body image.
JEM® uses the Google Dialogflow platform, with servers based in the United States.
The data from the questionnaires contained within JEM®’s conversation are stored on a secure password-protected online survey system (Qualtrics) where only Professor Gemma Sharp has access. Data are retained for 5 years and then destroyed by deletion of electronic files. Survey data are stored in aggregate on Qualtrics servers located in the United States.
Professor Gemma Sharp, Owner and Founder, Sharp AI Psychology. Professor Sharp holds a Graduate Diploma in Psychology (University of Adelaide), a Bachelor of Behavioural Sciences Honours degree in Psychology (Flinders University) and a PhD in Clinical Psychology (Flinders University).