Hours:
Phone, live chat, and e-mail services are available:
- 9am – 9pm Monday (phones until 5pm)
- 9am – 9pm Tuesday
- 9am – 9pm Wednesday (phones until 5pm)
- 9am – 9pm Thursday
- 9am – 5pm on Friday
- 12 – 5pm on Saturday and Sunday
Note: all times EST.
Helpline:
Toll-free: 1-866-NEDIC-20
Toronto: 416-340-4156
Live chat:
On a computer? Start a chat by clicking the orange 'Let's Chat' button in the bottom right corner of any page at nedic.ca.
On your phone or tablet device? Start a chat by clicking the purple 'Chat With Us' button at the bottom of any page at nedic.ca. Watch this video to learn how to start a chat.
Email:
nedic@uhn.ca
Unsure what to expect from contacting us by phone or live chat? Take a look at this blog post about what the helpline can do for you, and this blog post about Aspen's experience with our chat line.
If you find that you need something more or something different, we're always happy to help on live chat or the helpline. Living with an eating disorder or supporting a loved one who's living with an eating disorder is hard, but you aren't alone.
Looking for informational resources?
