Contact NEDIC

Helpline:  1-866-NEDIC-20 (toll-free) or 416-340-4156 (Toronto)

Live chat:


How to reach us


Phone, live chat, and e-mail services are available:

  • 9am – 9pm from Monday to Thursday
  • 9am – 5pm on Friday
  • 12pm – 5pm on Saturday and Sunday

Note: all times EST.  


Toll-free:  1-866-NEDIC-20 

Toronto: 416-340-4156 

Live chat: 

On a computer? Start a chat by clicking the orange 'Let's Chat' button in the bottom right corner of any page at

On your phone or tablet device? Start a chat by clicking the purple 'Chat With Us' button at the bottom of any page at Watch this video to learn how to start a chat. 


Unsure what to expect from contacting us by phone or live chat? Take a look at this blog post about what the helpline can do for you, and this blog post about Aspen's experience with our chat line. 

If you find that you need something more or something different, we're always happy to help on live chat or the helpline. Living with an eating disorder or supporting a loved one who's living with an eating disorder is hard, but you aren't alone.

Looking for informational resources?